Return Policy

If you're not satisfied with your purchase from the Brixton website, you may return unworn and unused merchandise in its original packaging with tags included for a refund. Please keep in mind that original shipping charges cannot be refunded, but Brixton covers the cost of return shipping. However, there is a small restocking fee of $5 for processing, which will be deducted from your total refund.

You have 30 days from the shipping date to initiate a return.

Please Note: Any product that is marked down in our SALE section(s) is not eligible for any refund or exchange. All sales are final.

Refund Policy

Returns are credited to the same card or PayPal account used to make your purchase. At this time, we are unable to process exchanges or store credit. If you need a different size, color or style, please return the original item and place a new order.

If a return is received after 30 days or does not otherwise meet the requirements of our return policy it will be returned to the return address listed on the package. Brixton monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone.

After your return has been received, please allow 1 to 3 weeks (5-15 business days) for your return to process into our systems. Our team will send a confirmation email with receipt when your refund has been submitted.

Exchanges

Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you’d like.

Gift Returns

Brixton does not offer refunds, exchanges or store credit for items purchased through 3rd party retailers. If you would like to return a gift, it will be required that you provide the original order number for the online purchase. Refunds will be processed back to the original form of payment used for the transaction. Exchanges and store credit are not available for gift returns.

Damaged & Defective Item Claims

If you received a damaged or defective item, please contact our team or submit a contact form on our website to initiate a claim. We are not able to accept damaged or defective goods until a claim has been submitted.

Further instructions will be provided after we have received your claim details. Replacements for damaged or defective goods will be provided at the discretion of Brixton.

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