Returns & Exchanges
We accept unworn, unused merchandise purchased from the Brixton website in its original packaging with tags included for a refund of the product. Original shipping charges are non-refundable. Although Brixton covers the return shipping charges, there is a $5 restocking fee on each order returned. You have 30 days from the ship date to return your goods. If your return is received after 30 days from the date of delivery a store credit will be issued. If your product was received damaged due to shipping or manufacturing, please call or email our team for assistance.
NOTE: Any product that is marked down in our SALE section(s) is not eligible for any refund or exchange. All sales are final.
All Mask Sales Final – No Refunds Or Exchanges
Please allow 5-20 days for your return to process. Returns are credited to the same card or PayPal account used to make your purchase. We’ll send you an email when our team has processed your refund so you know the funds are on the way.
A return form is included with every package along with a packing slip and pre-paid shipping label. If you no longer have these items, please contact us by emailing email@example.com or calling +61 2 9666 9822 during regular business hours, 9 am to 5 pm UTC/GMT, Mon-Fri.
Exchanges & Gift Returns
Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you’d like.Read More