Shipping & Processing
Order Processing
Processing time for orders shipping with ground shipping is . Orders placed with expedited shipping options will be shipped same-day or the next business day if placed after noon (12pm).
All orders placed after noon (12pm), will begin processing the following business day. No weekends or holidays.
Once an order has been submitted, a confirmation email will be sent to the email address provided with your order.
After your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided.
Regular Brixton order fulfillment hours are 9 am to 5 pm UTC/GMT, Mon-Fri (Excluding Holidays). Any orders placed on the weekend or during holidays will begin processing on the next following business day (excluding holidays).
Cancel Or Modify Order
To cancel an order, please immediately call our Customer Service department at +61 2 9666 9822 or email us at ausinfo@brixton.com. We cannot guarantee that cancellation will be possible.
Once an order has been submitted, its contents cannot be modified. Please be sure to input the correct address, email, payment method, and item selections. We cannot change the colors, styles or sizes of your selections once the order has been confirmed.
Order Fulfillment
If an order cannot be fulfilled, the order will be cancelled within and the payment authorization will be terminated. The customer will be notified of the cancellation at this time. Please note that it may take additional time for the funds to return to your account depending on your bank’s policies.
If one or more items in an order are found to be out of stock, Brixton will proceed with shipping the remaining items and adjust the order subtotal to reflect these changes. The customer will be notified within the shipment email sent out after the order has left our facility. At this time, we are unable to make substitutions for out of stock items.
Domestic
Free ground shipping on Australia orders over $99! We offer Signature Delivery for all orders shipped within Australia.
All orders under $99 are charged a flat rate shipping fee of $12.5.
Orders placed after 12:00 pm UTC/GMT will begin processing the following business day.
International
We do not take international orders at the time. Please visit Brixton's regional websites if they apply to you:
