Shipping & Processing
Once an order has been submitted, a confirmation email will be sent to the email address provided with your order. To cancel an order, please immediately reply to the confirmation email or call our Customer Service department at +61 2 9666 9822. We cannot guarantee that cancellation will be possible.
Once an order has been submitted, its contents cannot be modified. Please be sure to input the correct address, email, payment method, and item selections. We cannot change the colors, styles or sizes of your selections once the order has been confirmed.
Please allow 1-3 business days (excludes Saturdays & Sundays) for Ground delivery orders to be processed before shipping. Once your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided.
Regular Brixton order fulfillment hours are Mon to Fri, 7 am to 5 pm UTC/GMT. We ship from our distribution center in Botany NSW 2019, Australia. Any orders placed on the weekend or during holidays will begin processing on the next business day.Read More